Frequently Asked Questions
Q.Why do you charge a deposit?
A.We charge a 20% deposit to secure your inflatable for the day you wish to rent it out. The remaining balance is due by the day of delivery.
Q.What happens if I need to cancel?
A.We understand that life happens however if your booking is not canceled at least 7 days in advance we will keep the deposit. We expect to stay booked so if a customer needs to cancel within the week of the booking we quite literally loose money, the deposit helps to cover that loss. If you have already paid in full you will be refunded the full amount minus the 20% deposit unless you cancel or do not show on the same day of the delivery we reserve the right to keep the full payment.
An exception to this policy is severe weather, you can expect a full refund.
An exception to this policy is severe weather, you can expect a full refund.
Q.Why do you charge a delivery fee?
A.Our rental prices for inflatables are incredibly competitive, however the price of gas is soaring. We want to stay in business and give you affordable options for your party needs. Delivery charges should not apply to the Claremore and Verdigris area.
Q.Do you give discounts for booking multiple inflatables in big events?
A.We would love to serve your big event for multiple units! Please send us a message through our live chat, email us info@galaxyjumpersok.com or call us 918-281-9381 so we can give you an appropriate quote!